FAQS
1
HOW DOES CUBBI WORK?
cubbi is a FREE app which provides top discounts for new and expecting parents. We operate in a similar way to programmes like UNiDAYS and Blue Light Card, to verify users and in turn offer them money off at retailers and restaurants we know they love.
3
WHO CAN JOIN CUBBI?
cubbi is inclusive in targeting all new and expecting parents, however you make your way to parenthood. The app offers a range of brands that we hope can provide a little something for everyone. Whether it is your first or fifth baby, cubbi wants you in the club.
4
MY PARENTAL LEAVE IS OVER, CAN I STILL JOIN?
Yes! We accept evidence up to 18 months after it was dated. So even if you're now back at work you can still make the most of cubbi benefits.
5
HOW DO I JOIN?
Download the app and follow the instructions to sign up. During the registration process the app will ask you to provide evidence of your eligibility to join our platform. This includes the following (dated within the 18 months):
-
Birth Certificate
-
Maternity Exemption Certificate, MATB1 or SC3 Form
-
Letter from Adoption Agency
-
Letter from Surrogacy Agency
-
Baby Loss Certificate
We to verify you to ensure you are are eligible to join cubbi and enables us to secure discounts at the best brands for you. A clear photograph is sufficient, no scanning necessary!
We aim to verify your account within 24 hours. But, if you get stuck, you can contact us at hello@cubbi.uk or DM us on Instagram.
6
WHY DO I NEED TO PROVIDE EVIDENCE?
Brands offer discounts through cubbi because they want to support real parents during this special period of time. We need to verify users to ensure that cubbi can provide access to the best brands and discounts for our users.
The evidence you upload is not used for any other purpose. You can find further details on how we handle this data in the Terms and Conditions when registering on the cubbi app.
7
WHAT DO YOU DO WITH THE EVIDENCE I UPLOAD?
Your privacy is really important to us at cubbi. We use the evidence you upload solely for the purpose of verifying your account. Once your evidence has been reviewed it is deleted from our database.
For more information on how we handle your data, please refer to our Terms and Conditions. If you have any specific concerns or questions, feel free to contact us at hello@cubbi.uk.
8
CAN MY FRIEND OR PARTNER JOIN TOO?
We think it’s important that anyone entitled to parental leave is able to access cubbi rewards, and we know not everyone will be able to provide the evidence we need to verify you. We are working on a referral programme to provide access to a partner or friend too. We’ll make any announcements on our Instagram.
9
HOW MUCH DOES IT COST?
It’s free! We just need you to complete your profile and upload evidence of your parental leave entitlement. This is what helps us prove that you’re a real person and enables us to negotiate the best possible deals for you.
10
HOW CAN I GET MY BRAND ON CUBBI?
Have a brand that you think parents will love? Email us on hello@cubbi.uk or send us a DM on Instagram.
GET IN TOUCH
If you have any other questions, we'd love to hear from you. Email us at hello@cubbi.uk.